How can we help?

Daglig saves by itself, but some places throw the data away when you close them:

• A preview on iPhone or Android, when you tap the file in Messages, Mail or WhatsApp.
• Inside another app, like Instagram or Facebook.
• Safari with the file opened from your computer.
• Private browsing, or after clearing your browser's history and website data.

Fix: open dagligapp.com/app in Safari, Chrome or Edge, type your code and add it to your home screen or Dock. If you have a backup file, restore it in Settings › Backup.

Open dagligapp.com/app and look in Settings › On this device. It shows the steps for your exact phone or computer.

The guide has pictures for iPhone, Android, Mac and Windows.

1. On the old device: Settings › Backup › Download backup.
2. Send the file to yourself, for example by email or AirDrop.
3. On the new device: open dagligapp.com/app, type your code, then Settings › Backup › Restore backup.

Each device keeps its own planner. They don't sync with each other unless you use Pro with Claude.

• Copy and paste the code from the email instead of typing it. Capital letters matter.
• Daglig codes start with DAGLIG-, Pro codes with DAGLIGPRO-.
• Check your internet connection. The code is checked online the first time.

Still not working? Write to us below and include the last four characters of your code.

• It comes from Polar, our payment partner, within a few minutes.
• Look in spam, junk and the Promotions tab, and search your inbox for "Polar" or "Daglig".
• Check that you used the email address you expected at checkout.

Nothing after 30 minutes? Write to us with the email address you paid with.

Use the code from your Daglig purchase email at dagligapp.com/upgrade. Each code works for one upgrade. If it says "already used" and you haven't upgraded, write to us.

1. Type your city in Settings › You and press Set.
2. Make sure you're online. The forecast updates every half hour.

The weather can't load inside a preview or the Claude app's file viewer. Open dagligapp.com/app in your browser.

• Export a .ics file from your calendar and import it in Settings › Calendar. Google gives you a .zip: open it first.
• To update, import a new file. It replaces the old copy of that calendar.
• Check that the calendar's switch is on in Settings.

With Pro, Claude syncs your calendar every 2 hours instead.

• In the normal version you type the numbers in Settings › Followers & goals. YouTube can update by itself with a free key (see the guide).
• With Pro, Claude updates them every morning. Check your handles in Settings › You.

On iPhone, a small Shortcut sends your steps from Apple Health. Set it up in Settings › Followers & goals › Apple Health steps. On Android, type your steps on the Steps panel.

• Pro needs a Claude plan with connectors and scheduled tasks.
• Connect your calendar and email in Claude before pasting the prompt.
• Start a new chat, attach daglig-pro.html, paste the whole prompt, and send it.
• If something went wrong, tell Claude what you see. It can fix it in the same chat.